After-sales service

After-sales service, maintenance & upgrades

The team that installs your system is the team that maintains it, so it knows your plant. NKE looks after robots, CNC machines and data systems after delivery – maintenance, spare parts, training and upgrades – with Thai engineers from 3 branches.

Our services

Maintenance

Troubleshooting and maintenance of robots, CNC machines and automated machines.

Spare parts

Spare parts for the robots, machines and systems we deliver.

FANUC amplifier & power supply repair

Repair of FANUC servo amplifiers, spindle amplifiers and power supplies.

Training

Operation and maintenance training for operators and maintenance teams.

Upgrades & retrofits

Add robot loading, CNC monitoring or Auto Offset to machines you already have.

LECN machines

After-sales coordination directly with LECN, in Thai.

Production-ready CNC machine by NKE
Turnkey CNC machine by NKE

Upgrade the machines you already have

You do not need new machines to benefit from automation and data. NKE adds tending robots, Auto Offset or CNC monitoring to existing machines, checking the machine and controller models before quoting. Older machines without a communication port can use tower-light status, I/O signals or a part-count sensor.

3 branches near your plant

Head office, Bangkok

53 Soi Bangna-Trad 24, Bangna Tai, Bangna, Bangkok · +66 2 746 7196

Nakhon Ratchasima branch

622/7 Moo 3, Suranaree Industrial Zone, Nong Bua Sala, Mueang, Nakhon Ratchasima 30000 · +66 97 921 0073

Chonburi branch (Sriracha)

332/2 Moo 4, Bo Win, Sriracha, Chonburi 20230 · +66 98 279 5887

Request service

Tell us the machine or robot model, the symptom and any alarm code through the contact form (choose “Maintenance / service”) or LINE @nke.th, and our team will get back to you to arrange a visit. See how we work from the start at How an NKE project runs →

FAQ

Can we get service for machines or robots NKE did not install?

Send the machine model and the symptom so our team can check first, and we will tell you how we can support it.

Can old machines be upgraded to collect data?

In many cases, yes. Machines without a communication port can use tower-light status, I/O signals or an added part-count sensor; engineers survey each model first.

Is training included after delivery?

Yes – operation and maintenance training for your operators and maintenance team.

How do we request service?

Through the website contact form (choose “Maintenance / service”), LINE @nke.th, or by phone on +66 2 746 7196 or your nearest branch.

Talk to an NKE engineer

Send your part drawing or tell us the problem – we reply within one business day.

Request a quotationCall +66 2 746 7196